[7.4] Disappearing VM

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[7.4] Disappearing VM

Boris Popov, DeepCove Labs (SNN)
We've just upgraded our development and production environments to 7.4 and
I'm glad to report that our issue with VM process disappearing is still
alive and kicking ;) Its fairly easy to reproduce in the vanilla image, all
you need to do is

- Start the image
- File > Open File...
- Desktop
- Move the mouse over any .txt file until the tooltip shows up
- Cancel
- File > Open File...
- Desktop
- Move the mouse over any .txt file until the VM promptly shuts down

For unbelievers out there, preview trailer is available via:

http://www.cincomsmalltalk.com/CincomSmalltalkWiki/DOWNLOAD/video/disappeari
ng.vw.74.mov

OS Name:                   Microsoft Windows XP Professional
OS Version:                5.1.2600 Service Pack 2 Build 2600
System Manufacturer:       Dell Inc.
System Model:              OptiPlex GX280
System type:               X86-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: x86 Family 15 Model 4 Stepping 1
GenuineIntel ~2993 Mhz

Cheers!

-Boris

--
+1.604.689.0322
DeepCove Labs Ltd.
4th floor 595 Howe Street
Vancouver, Canada V6C 2T5

[hidden email]

CONFIDENTIALITY NOTICE

This email is intended only for the persons named in the message
header. Unless otherwise indicated, it contains information that is
private and confidential. If you have received it in error, please
notify the sender and delete the entire message including any
attachments.

Thank you.

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RE: [7.4] Disappearing VM

Boris Popov, DeepCove Labs (SNN)
Here's a shorter link to save you the trouble of unwrapping it in the
previous message:

http://www.cincomsmalltalk.com/CincomSmalltalkWiki/DOWNLOAD/video/poof.mov 

Thanks!

-Boris

--
+1.604.689.0322
DeepCove Labs Ltd.
4th floor 595 Howe Street
Vancouver, Canada V6C 2T5

[hidden email]

CONFIDENTIALITY NOTICE

This email is intended only for the persons named in the message
header. Unless otherwise indicated, it contains information that is
private and confidential. If you have received it in error, please
notify the sender and delete the entire message including any
attachments.

Thank you.

-----Original Message-----
From: Boris Popov [mailto:[hidden email]]
Sent: Thursday, February 02, 2006 9:56 AM
To: [hidden email]
Subject: [7.4] Disappearing VM

We've just upgraded our development and production environments to 7.4 and
I'm glad to report that our issue with VM process disappearing is still
alive and kicking ;) Its fairly easy to reproduce in the vanilla image, all
you need to do is

- Start the image
- File > Open File...
- Desktop
- Move the mouse over any .txt file until the tooltip shows up
- Cancel
- File > Open File...
- Desktop
- Move the mouse over any .txt file until the VM promptly shuts down

For unbelievers out there, preview trailer is available via:

http://www.cincomsmalltalk.com/CincomSmalltalkWiki/DOWNLOAD/video/poof.mov

OS Name:                   Microsoft Windows XP Professional
OS Version:                5.1.2600 Service Pack 2 Build 2600
System Manufacturer:       Dell Inc.
System Model:              OptiPlex GX280
System type:               X86-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: x86 Family 15 Model 4 Stepping 1
GenuineIntel ~2993 Mhz

Cheers!

-Boris

--
+1.604.689.0322
DeepCove Labs Ltd.
4th floor 595 Howe Street
Vancouver, Canada V6C 2T5

[hidden email]

CONFIDENTIALITY NOTICE

This email is intended only for the persons named in the message header.
Unless otherwise indicated, it contains information that is private and
confidential. If you have received it in error, please notify the sender and
delete the entire message including any attachments.

Thank you.

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RE: [7.4] Disappearing VM

Boris Popov, DeepCove Labs (SNN)
In reply to this post by Boris Popov, DeepCove Labs (SNN)
Genius! I recall pursuing the problem last summer, but didn't manage to
convince anyone at Cincom that this was really happening, so we had to live
through more "Recover Last Changes" than was really necessary ;)

Thanks Bob, looking forward to this being integrated soon, for now it'll
roam around in our system overrides package.

Cheers!

-Boris

--
+1.604.689.0322
DeepCove Labs Ltd.
4th floor 595 Howe Street
Vancouver, Canada V6C 2T5

[hidden email]

CONFIDENTIALITY NOTICE

This email is intended only for the persons named in the message
header. Unless otherwise indicated, it contains information that is
private and confidential. If you have received it in error, please
notify the sender and delete the entire message including any
attachments.

Thank you.

-----Original Message-----
From: Robert Westergaard [mailto:[hidden email]]
Sent: Thursday, February 02, 2006 10:58 AM
To: Boris Popov
Cc: [hidden email]
Subject: Re: [7.4] Disappearing VM



On Thu, 2 Feb 2006, Boris Popov wrote:

> We've just upgraded our development and production environments to 7.4
> and I'm glad to report that our issue with VM process disappearing is
> still alive and kicking ;) Its fairly easy to reproduce in the vanilla
> image, all you need to do is
>
> - Start the image
> - File > Open File...
> - Desktop
> - Move the mouse over any .txt file until the tooltip shows up
> - Cancel
> - File > Open File...
> - Desktop
> - Move the mouse over any .txt file until the VM promptly shuts down
Attached is something to try out (AR 49997).  We saw this late in the 7.4
cycle, but to late to address in our builds.  We'll try to get an offical
patch up on the web site in the next week or to.  Another bit of data, is
that it seems to be connected to the installation of Acrobat 7.

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Re: [7.4] Disappearing VM

Dave Stevenson-2
In reply to this post by Boris Popov, DeepCove Labs (SNN)
I cannot watch the video.  Although QuickTime reports that its software is up to date, attempting to watch the video says:
        You may experience problems playing a video track in "disappearing.vw.74.mov" because the required compressor could not be found.  Would you like to close the movie or continue?

I've followed the steps exactly, but I cannot reproduce this on my machine:

OS Name:                   Microsoft Windows XP Professional
OS Version:                5.1.2600 Service Pack 2 Build 2600
System:                      Dell Inspiron 8500
Processor(s):              Mobile Intel(R) Pentium(R)
                                 4 - M CPU 2.20GHz
                                 2.19 GHz, 512MB of RAM

I have Adobe Reader 7.0.5 installed.

Dave

-covering message-

+-----------------------------
| Date: Thu, 2 Feb 2006 09:56:22 -0800
| From: "Boris Popov" <[hidden email]>
| Subject: [7.4] Disappearing VM

| This is a multi-part message in MIME format.

| ------=_NextPart_000_000A_01C627DE.E57152B0
| Content-Type: text/plain;
| charset="us-ascii"
| Content-Transfer-Encoding: 7bit

| We've just upgraded our development and production environments to 7.4 and
| I'm glad to report that our issue with VM process disappearing is still
| alive and kicking ;) Its fairly easy to reproduce in the vanilla image, all
| you need to do is

| - Start the image
| - File > Open File...
| - Desktop
| - Move the mouse over any .txt file until the tooltip shows up
| - Cancel
| - File > Open File...
| - Desktop
| - Move the mouse over any .txt file until the VM promptly shuts down

| For unbelievers out there, preview trailer is available via:

| http://www.cincomsmalltalk.com/CincomSmalltalkWiki/DOWNLOAD/video/disappeari
| ng.vw.74.mov

| OS Name:                   Microsoft Windows XP Professional
| OS Version:                5.1.2600 Service Pack 2 Build 2600
| System Manufacturer:       Dell Inc.
| System Model:              OptiPlex GX280
| System type:               X86-based PC
| Processor(s):              1 Processor(s) Installed.
|                            [01]: x86 Family 15 Model 4 Stepping 1
| GenuineIntel ~2993 Mhz

| Cheers!

| -Boris

| --
| +1.604.689.0322
| DeepCove Labs Ltd.
| 4th floor 595 Howe Street
| Vancouver, Canada V6C 2T5

| [hidden email]

| CONFIDENTIALITY NOTICE

| This email is intended only for the persons named in the message
| header. Unless otherwise indicated, it contains information that is
| private and confidential. If you have received it in error, please
| notify the sender and delete the entire message including any
| attachments.

| Thank you.

| ------=_NextPart_000_000A_01C627DE.E57152B0
| Content-Type: application/x-pkcs7-signature;
| name="smime.p7s"
| Content-Transfer-Encoding: base64
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| ------=_NextPart_000_000A_01C627DE.E57152B0--




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Re: [7.4] Disappearing VM

Dave Stevenson-2
In reply to this post by Boris Popov, DeepCove Labs (SNN)
Ah, but I can reproduce it when I hover over a .pdf file...

Dave

-covering message-

+-----------------------------
| Date: Thu, 2 Feb 2006 11:23:05 -0800
| From: [hidden email]
| Subject: Re: [7.4] Disappearing VM

| I cannot watch the video.  Although QuickTime reports that its software is up to date, attempting to watch the video says:
| You may experience problems playing a video track in "disappearing.vw.74.mov" because the required compressor could not be found.  Would you like to close the movie or continue?

| I've followed the steps exactly, but I cannot reproduce this on my machine:

| OS Name:                   Microsoft Windows XP Professional
| OS Version:                5.1.2600 Service Pack 2 Build 2600
| System:                      Dell Inspiron 8500
| Processor(s):              Mobile Intel(R) Pentium(R)
|                                  4 - M CPU 2.20GHz
|                                  2.19 GHz, 512MB of RAM

| I have Adobe Reader 7.0.5 installed.

| Dave

| -covering message-

| +-----------------------------
| | Date: Thu, 2 Feb 2006 09:56:22 -0800
| | From: "Boris Popov" <[hidden email]>
| | Subject: [7.4] Disappearing VM

| | This is a multi-part message in MIME format.

| | ------=_NextPart_000_000A_01C627DE.E57152B0
| | Content-Type: text/plain;
| | charset="us-ascii"
| | Content-Transfer-Encoding: 7bit

| | We've just upgraded our development and production environments to 7.4 and
| | I'm glad to report that our issue with VM process disappearing is still
| | alive and kicking ;) Its fairly easy to reproduce in the vanilla image, all
| | you need to do is

| | - Start the image
| | - File > Open File...
| | - Desktop
| | - Move the mouse over any .txt file until the tooltip shows up
| | - Cancel
| | - File > Open File...
| | - Desktop
| | - Move the mouse over any .txt file until the VM promptly shuts down

| | For unbelievers out there, preview trailer is available via:

| | http://www.cincomsmalltalk.com/CincomSmalltalkWiki/DOWNLOAD/video/disappeari
| | ng.vw.74.mov

| | OS Name:                   Microsoft Windows XP Professional
| | OS Version:                5.1.2600 Service Pack 2 Build 2600
| | System Manufacturer:       Dell Inc.
| | System Model:              OptiPlex GX280
| | System type:               X86-based PC
| | Processor(s):              1 Processor(s) Installed.
| |                            [01]: x86 Family 15 Model 4 Stepping 1
| | GenuineIntel ~2993 Mhz

| | Cheers!

| | -Boris

| | --
| | +1.604.689.0322
| | DeepCove Labs Ltd.
| | 4th floor 595 Howe Street
| | Vancouver, Canada V6C 2T5

| | [hidden email]

| | CONFIDENTIALITY NOTICE

| | This email is intended only for the persons named in the message
| | header. Unless otherwise indicated, it contains information that is
| | private and confidential. If you have received it in error, please
| | notify the sender and delete the entire message including any
| | attachments.

| | Thank you.

| | ------=_NextPart_000_000A_01C627DE.E57152B0
| | Content-Type: application/x-pkcs7-signature;
| | name="smime.p7s"
| | Content-Transfer-Encoding: base64
| | Content-Disposition: attachment;
| | filename="smime.p7s"

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RE: [7.4] Disappearing VM

Boris Popov, DeepCove Labs (SNN)
In reply to this post by Boris Popov, DeepCove Labs (SNN)
There! Now try it with the fix Bob has sent out.

Cheers!

-Boris

--
+1.604.689.0322
DeepCove Labs Ltd.
4th floor 595 Howe Street
Vancouver, Canada V6C 2T5

[hidden email]

CONFIDENTIALITY NOTICE

This email is intended only for the persons named in the message
header. Unless otherwise indicated, it contains information that is
private and confidential. If you have received it in error, please
notify the sender and delete the entire message including any
attachments.

Thank you.

-----Original Message-----
From: [hidden email] [mailto:[hidden email]]
Sent: Thursday, February 02, 2006 11:26 AM
To: [hidden email]
Subject: Re: [7.4] Disappearing VM

Ah, but I can reproduce it when I hover over a .pdf file...

Dave

-covering message-

+-----------------------------
| Date: Thu, 2 Feb 2006 11:23:05 -0800
| From: [hidden email]
| Subject: Re: [7.4] Disappearing VM

| I cannot watch the video.  Although QuickTime reports that its software is
up to date, attempting to watch the video says:
| You may experience problems playing a video track in
"disappearing.vw.74.mov" because the required compressor could not be found.
Would you like to close the movie or continue?

| I've followed the steps exactly, but I cannot reproduce this on my
machine:

| OS Name:                   Microsoft Windows XP Professional
| OS Version:                5.1.2600 Service Pack 2 Build 2600
| System:                      Dell Inspiron 8500
| Processor(s):              Mobile Intel(R) Pentium(R)
|                                  4 - M CPU 2.20GHz
|                                  2.19 GHz, 512MB of RAM

| I have Adobe Reader 7.0.5 installed.  

| Dave

| -covering message-

| +-----------------------------
| | Date: Thu, 2 Feb 2006 09:56:22 -0800
| | From: "Boris Popov" <[hidden email]>
| | Subject: [7.4] Disappearing VM

| | This is a multi-part message in MIME format.

| | ------=_NextPart_000_000A_01C627DE.E57152B0
| | Content-Type: text/plain;
| | charset="us-ascii"
| | Content-Transfer-Encoding: 7bit

| | We've just upgraded our development and production environments to
| | 7.4 and I'm glad to report that our issue with VM process
| | disappearing is still alive and kicking ;) Its fairly easy to
| | reproduce in the vanilla image, all you need to do is

| | - Start the image
| | - File > Open File...
| | - Desktop
| | - Move the mouse over any .txt file until the tooltip shows up
| | - Cancel
| | - File > Open File...
| | - Desktop
| | - Move the mouse over any .txt file until the VM promptly shuts down

| | For unbelievers out there, preview trailer is available via:

| | http://www.cincomsmalltalk.com/CincomSmalltalkWiki/DOWNLOAD/video/di
| | sappeari
| | ng.vw.74.mov

| | OS Name:                   Microsoft Windows XP Professional
| | OS Version:                5.1.2600 Service Pack 2 Build 2600
| | System Manufacturer:       Dell Inc.
| | System Model:              OptiPlex GX280
| | System type:               X86-based PC
| | Processor(s):              1 Processor(s) Installed.
| |                            [01]: x86 Family 15 Model 4 Stepping 1
| | GenuineIntel ~2993 Mhz

| | Cheers!

| | -Boris

| | --
| | +1.604.689.0322
| | DeepCove Labs Ltd.
| | 4th floor 595 Howe Street
| | Vancouver, Canada V6C 2T5

| | [hidden email]

| | CONFIDENTIALITY NOTICE

| | This email is intended only for the persons named in the message
| | header. Unless otherwise indicated, it contains information that is
| | private and confidential. If you have received it in error, please
| | notify the sender and delete the entire message including any
| | attachments.

| | Thank you.

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Re: [7.4] Disappearing VM

Dave Stevenson-2
In reply to this post by Boris Popov, DeepCove Labs (SNN)
Problem gone with Bob's fix.  Now if only Bob can patch my QuickTime player...

:)

Dave

-covering message-

+-----------------------------
| Date: Thu, 2 Feb 2006 11:34:08 -0800
| From: "Boris Popov" <[hidden email]>
| Subject: RE: [7.4] Disappearing VM

| This is a multi-part message in MIME format.

| ------=_NextPart_000_00F7_01C627EC.929792D0
| Content-Type: text/plain;
| charset="us-ascii"
| Content-Transfer-Encoding: 7bit

| There! Now try it with the fix Bob has sent out.

| Cheers!

| -Boris

| --
| +1.604.689.0322
| DeepCove Labs Ltd.
| 4th floor 595 Howe Street
| Vancouver, Canada V6C 2T5

| [hidden email]

| CONFIDENTIALITY NOTICE

| This email is intended only for the persons named in the message
| header. Unless otherwise indicated, it contains information that is
| private and confidential. If you have received it in error, please
| notify the sender and delete the entire message including any
| attachments.

| Thank you.

| -----Original Message-----
| From: [hidden email] [mailto:[hidden email]]
| Sent: Thursday, February 02, 2006 11:26 AM
| To: [hidden email]
| Subject: Re: [7.4] Disappearing VM

| Ah, but I can reproduce it when I hover over a .pdf file...

| Dave

| -covering message-

| +-----------------------------
| | Date: Thu, 2 Feb 2006 11:23:05 -0800
| | From: [hidden email]
| | Subject: Re: [7.4] Disappearing VM

| | I cannot watch the video.  Although QuickTime reports that its software is
| up to date, attempting to watch the video says:
| | You may experience problems playing a video track in
| "disappearing.vw.74.mov" because the required compressor could not be found.
| Would you like to close the movie or continue?

| | I've followed the steps exactly, but I cannot reproduce this on my
| machine:

| | OS Name:                   Microsoft Windows XP Professional
| | OS Version:                5.1.2600 Service Pack 2 Build 2600
| | System:                      Dell Inspiron 8500
| | Processor(s):              Mobile Intel(R) Pentium(R)
| |                                  4 - M CPU 2.20GHz
| |                                  2.19 GHz, 512MB of RAM

| | I have Adobe Reader 7.0.5 installed.

| | Dave

| | -covering message-

| | +-----------------------------
| | | Date: Thu, 2 Feb 2006 09:56:22 -0800
| | | From: "Boris Popov" <[hidden email]>
| | | Subject: [7.4] Disappearing VM

| | | This is a multi-part message in MIME format.

| | | ------=_NextPart_000_000A_01C627DE.E57152B0
| | | Content-Type: text/plain;
| | | charset="us-ascii"
| | | Content-Transfer-Encoding: 7bit

| | | We've just upgraded our development and production environments to
| | | 7.4 and I'm glad to report that our issue with VM process
| | | disappearing is still alive and kicking ;) Its fairly easy to
| | | reproduce in the vanilla image, all you need to do is

| | | - Start the image
| | | - File > Open File...
| | | - Desktop
| | | - Move the mouse over any .txt file until the tooltip shows up
| | | - Cancel
| | | - File > Open File...
| | | - Desktop
| | | - Move the mouse over any .txt file until the VM promptly shuts down

| | | For unbelievers out there, preview trailer is available via:

| | | http://www.cincomsmalltalk.com/CincomSmalltalkWiki/DOWNLOAD/video/di
| | | sappeari
| | | ng.vw.74.mov

| | | OS Name:                   Microsoft Windows XP Professional
| | | OS Version:                5.1.2600 Service Pack 2 Build 2600
| | | System Manufacturer:       Dell Inc.
| | | System Model:              OptiPlex GX280
| | | System type:               X86-based PC
| | | Processor(s):              1 Processor(s) Installed.
| | |                            [01]: x86 Family 15 Model 4 Stepping 1
| | | GenuineIntel ~2993 Mhz

| | | Cheers!

| | | -Boris

| | | --
| | | +1.604.689.0322
| | | DeepCove Labs Ltd.
| | | 4th floor 595 Howe Street
| | | Vancouver, Canada V6C 2T5

| | | [hidden email]

| | | CONFIDENTIALITY NOTICE

| | | This email is intended only for the persons named in the message
| | | header. Unless otherwise indicated, it contains information that is
| | | private and confidential. If you have received it in error, please
| | | notify the sender and delete the entire message including any
| | | attachments.

| | | Thank you.

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| ------=_NextPart_000_00F7_01C627EC.929792D0--




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Re: [7.4] Disappearing VM

Bob Westergaard-2


On Thu, 2 Feb 2006 [hidden email] wrote:

> Problem gone with Bob's fix.  Now if only Bob can patch my QuickTime player...

It's a little off topic, but I'll bite. ;-)

Make sure you are using at least the 7.0.x version of the QuickTime
player.  I recall a similar problem not too long ago when I was trying to
view the talk that Avi Bryant gave at the lisp vancovers user's group
meeting. Once I upgraded from 6.x to 7.something the problem went away.

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Re: [7.4] Disappearing VM

Dave Stevenson-2
In reply to this post by Boris Popov, DeepCove Labs (SNN)
-covering message-

+-----------------------------
| Date: Thu, 2 Feb 2006 11:48:26 -0800 (PST)
| From: Robert Westergaard <[hidden email]>
| Subject: Re: [7.4] Disappearing VM



| On Thu, 2 Feb 2006 [hidden email] wrote:

| > Problem gone with Bob's fix.  Now if only Bob can patch my QuickTime player...

| It's a little off topic, but I'll bite. ;-)

| Make sure you are using at least the 7.0.x version of the QuickTime
| player.  I recall a similar problem not too long ago when I was trying to
| view the talk that Avi Bryant gave at the lisp vancovers user's group
| meeting. Once I upgraded from 6.x to 7.something the problem went away.

See, this is why we keep you around.  Problem fixed again.  Why would QuickTime lie about being up to date when there is a new major version available?

Oh well.

Thanks,

Dave



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RE: [7.4] Disappearing VM

Boris Popov, DeepCove Labs (SNN)
In reply to this post by Boris Popov, DeepCove Labs (SNN)
That would be because encoder I used (H.264) is new to QuickTime 7; no idea
why the auto-updater would lie to you.

Cheers!

-Boris

--
+1.604.689.0322
DeepCove Labs Ltd.
4th floor 595 Howe Street
Vancouver, Canada V6C 2T5

[hidden email]

CONFIDENTIALITY NOTICE

This email is intended only for the persons named in the message
header. Unless otherwise indicated, it contains information that is
private and confidential. If you have received it in error, please
notify the sender and delete the entire message including any
attachments.

Thank you.

-----Original Message-----
From: [hidden email] [mailto:[hidden email]]
Sent: Thursday, February 02, 2006 12:03 PM
To: [hidden email]
Cc: [hidden email]
Subject: Re: [7.4] Disappearing VM

-covering message-

+-----------------------------
| Date: Thu, 2 Feb 2006 11:48:26 -0800 (PST)
| From: Robert Westergaard <[hidden email]>
| Subject: Re: [7.4] Disappearing VM



| On Thu, 2 Feb 2006 [hidden email] wrote:

| > Problem gone with Bob's fix.  Now if only Bob can patch my QuickTime
player...

| It's a little off topic, but I'll bite. ;-)

| Make sure you are using at least the 7.0.x version of the QuickTime
| player.  I recall a similar problem not too long ago when I was trying
| to view the talk that Avi Bryant gave at the lisp vancovers user's
| group meeting. Once I upgraded from 6.x to 7.something the problem went
away.

See, this is why we keep you around.  Problem fixed again.  Why would
QuickTime lie about being up to date when there is a new major version
available?  

Oh well.  

Thanks,

Dave




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