Dolphin 4.01 will not accept my serial number

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Dolphin 4.01 will not accept my serial number

TheWizardTim
I have sent several emails and received no response.

I sent this as an email earlier.
I downloaded the Windows installer  and installed it.
I downloaded the Dolphin 4.01 Professional download.
I installed the software and started Dolphin 4.01
It will not accept my serial number.
I originally upgraded from 3.0 with WDK+ADK+Database+Sockets
I tried including their keys in the lower list box.
I tried without.

I need help with this.

Timothy D. Guimond
[hidden email]


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Re: Dolphin 4.01 will not accept my serial number

Ian Bartholomew
"TheWizardTim" <[hidden email]> wrote in message
news:99ijbv$85s$[hidden email]...
[..]
> It will not accept my serial number.
[..]

Just a thought. If you upgraded to D4 when it was first released then you
should also have received a replacement serial number about a week later,
issued because of a problem on the OA web site. I got mine on November 28.
You have to use this replacement serial number as the original will not
unlock 4.01.

Ian


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Re: Dolphin 4.01 will not accept my serial number

TheWizardTim
Thanks.
Andy set me straight. He reminded me
that there had been a replacement serial number
issued. I used that, and the keys from the 3.0
products and all is well.

A little bit of panic and decompression from
not having Dolphin for 24hours.

Tim

"Ian Bartholomew" <[hidden email]> wrote in message
news:MR4v6.56113$[hidden email]...

>
> "TheWizardTim" <[hidden email]> wrote in message
> news:99ijbv$85s$[hidden email]...
> [..]
> > It will not accept my serial number.
> [..]
>
> Just a thought. If you upgraded to D4 when it was first released then you
> should also have received a replacement serial number about a week later,
> issued because of a problem on the OA web site. I got mine on November 28.
> You have to use this replacement serial number as the original will not
> unlock 4.01.
>
> Ian
>
>
>
>