Download free version don't works?

Arden,

 

If you don’t mind me asking, aside from annoying prospect customers with acquisition forms, what does Cincom get out of making personal version so hard to download? I get a sense that whomever decides to use the product in commercial space, will come looking for a license anyway. Heck, Microsoft’s most expensive products don’t even require license keys these days, i.e. SQL Server 2012 Enterprise ISO can be downloaded and installed without restrictions and proper license is close to $15k per pair of physical cores; clearly they aren’t afraid of people misusing their products, at least those folks who pay for things anyway, and others wouldn’t have paid even if you got them to fill out some form.

 

Pharo – one click on the home page (http://www.pharo-project.org)

GemStone – two clicks from the home page, one if Google sends you straight to downloads page (http://seaside.gemstone.com)

node.js – two clicks from the home page (http://nodejs.org)

Ruby – two clicks from the home page (http://www.ruby-lang.org)

 

I could go on…

 

-Boris

 

From: [hidden email] [mailto:[hidden email]] On Behalf Of Arden Thomas
Sent: Friday, June 08, 2012 9:48 AM
To: Germán Arduino; [hidden email]
Subject: Re: [vwnc] Download free version don't works?

 

Hi German;

 

The Personal use downloads are temporarily offline while we do some maintenance.

 

I expect it back online either today or Monday.

 

Please do NOT share links.

 

Sorry for the confusion.

 

Regards

 

            Arden Thomas

            Cincom Smalltalk Product manager

 

On Jun 8, 2012, at 8:46 AM, Germán Arduino wrote:

Hi:

Seems that the download page never appear, I always get the "send by mail page"

http://www.cincomsmalltalk.com/main/developer-community/trying-cincom-smalltalk/request-media/

Someone know the right link?

Cheers.

--
============================================
Germán S. Arduino  <gsa @ arsol.net>   Twitter: garduino
Arduino Software  http://www.arduinosoftware.com
PasswordsPro  http://www.passwordspro.com
greensecure.blogspot.com germanarduino.blogpost.com
============================================

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[hidden email]
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Arden Thomas

Cincom Smalltalk Product Manager

[hidden email]

845 296 0686

 

Cincom Smalltalk - It makes hard things easier, the impossible, possible

 

"Simplicity is the Ultimate Sophistication" - Leonardo Da Vinci

 

_______________________________________________
vwnc mailing list
[hidden email]
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Hi Boris;

I think our process is pretty simple - we try to make it as easy as possible.  

Most of the examples you use are open source.

Microsoft uses online validation for their OS's (which are their mainstay products), with re-validation needed for some hardware changes.

From my perspective filling out a form is preferable to license keys or online validation which I think is more intrusive.

I think our developer programs make it extremely easy for the community to get the product and give feedback.

Thank you for the feedback.

Regards

Arden Thomas

Arden Thomas

Cincom Smalltalk Product Manager

[hidden email]

<a href="tel:845%20296%200686" value="+18452960686" target="_blank">845 296 0686

Cincom Smalltalk - It makes hard things easier, the impossible, possible

"Simplicity is the Ultimate Sophistication" - Leonardo Da Vinci

On Jun 8, 2012, at 10:06 AM, Boris Popov, DeepCove Labs wrote:

Arden,

 

If you don’t mind me asking, aside from annoying prospect customers with acquisition forms, what does Cincom get out of making personal version so hard to download? I get a sense that whomever decides to use the product in commercial space, will come looking for a license anyway. Heck, Microsoft’s most expensive products don’t even require license keys these days, i.e. SQL Server 2012 Enterprise ISO can be downloaded and installed without restrictions and proper license is close to $15k per pair of physical cores; clearly they aren’t afraid of people misusing their products, at least those folks who pay for things anyway, and others wouldn’t have paid even if you got them to fill out some form.

 

Pharo – one click on the home page (http://www.pharo-project.org)

GemStone – two clicks from the home page, one if Google sends you straight to downloads page (http://seaside.gemstone.com)

node.js – two clicks from the home page (http://nodejs.org)

Ruby – two clicks from the home page (http://www.ruby-lang.org)

 

I could go on…

 

-Boris

 

From: [hidden email] [[hidden email]] On Behalf Of Arden Thomas
Sent: Friday, June 08, 2012 9:48 AM
To: Germán Arduino; [hidden email]
Subject: Re: [vwnc] Download free version don't works?

 

Hi German;

 

The Personal use downloads are temporarily offline while we do some maintenance.

 

I expect it back online either today or Monday.

 

Please do NOT share links.

 

Sorry for the confusion.

 

Regards

 

            Arden Thomas

            Cincom Smalltalk Product manager

 

On Jun 8, 2012, at 8:46 AM, Germán Arduino wrote:

Hi:

Seems that the download page never appear, I always get the "send by mail page"

http://www.cincomsmalltalk.com/main/developer-community/trying-cincom-smalltalk/request-media/

Someone know the right link?

Cheers.

-- 
============================================
Germán S. Arduino  <gsa @ arsol.net>   Twitter: garduino
Arduino Software  http://www.arduinosoftware.com
PasswordsPro  http://www.passwordspro.com
greensecure.blogspot.com germanarduino.blogpost.com
============================================

_______________________________________________
vwnc mailing list
[hidden email]
http://lists.cs.uiuc.edu/mailman/listinfo/vwnc

 

 

Arden Thomas

Cincom Smalltalk Product Manager

[hidden email]

<a href="tel:845%20296%200686" value="+18452960686" target="_blank">845 296 0686

 

Cincom Smalltalk - It makes hard things easier, the impossible, possible

 

"Simplicity is the Ultimate Sophistication" - Leonardo Da Vinci

 

On Fri, Jun 8, 2012 at 11:33 AM, Arden Thomas <[hidden email]> wrote:

Hi Boris;

I think our process is pretty simple - we try to make it as easy as possible.  

Most of the examples you use are open source.

Microsoft uses online validation for their OS's (which are their mainstay products), with re-validation needed for some hardware changes.

From my perspective filling out a form is preferable to license keys or online validation which I think is more intrusive.

I think our developer programs make it extremely easy for the community to get the product and give feedback.

Arden, I would enhance the new user experience to download products by doing the following:

a)  registration form where I simply can login and download one or more products

     1)  register or login

     2)  download software products

b)  if this is really part of a developer program, just have users go to the following page instead:

     http://developer.cincom.com  or similar page

     Then simply apply (a)

     Note:  Just build it out as the one stop shop for products, forums, blogs, tutorials, and so on.  I find myself lost at times

               as to where to download stuff.

c)  make the download more visible to the user

     jetbrains.com as a commercial company selling tools has a very good user download experience

     1)  products are clearly displayed on the main page

     2)  selecting a product takes one to the product's profile page

          Note:  I really like to see screenshots of the products, their associated descriptions, videos, and visible download link.

     developer.apple.com

In short, I feel that a user shouldn't have to fill this form out no more than once to download software and the product's information should be easily accessible from the first page.  

On a side note,  the things that get me execited about Smalltalk is seeing the syntax, tools of the environment, sample applications, and the IDE in action.  Would this be a better option for Cincom Smalltalk landing page?  Also, there's talk

about other languages but seeing is beliving

Thank you for the feedback.

Regards

Arden Thomas

Arden Thomas

Cincom Smalltalk Product Manager

[hidden email]

<a href="tel:845%20296%200686" value="+18452960686" target="_blank">845 296 0686

Cincom Smalltalk - It makes hard things easier, the impossible, possible

"Simplicity is the Ultimate Sophistication" - Leonardo Da Vinci

On Jun 8, 2012, at 10:06 AM, Boris Popov, DeepCove Labs wrote:

Arden,

 

If you don’t mind me asking, aside from annoying prospect customers with acquisition forms, what does Cincom get out of making personal version so hard to download? I get a sense that whomever decides to use the product in commercial space, will come looking for a license anyway. Heck, Microsoft’s most expensive products don’t even require license keys these days, i.e. SQL Server 2012 Enterprise ISO can be downloaded and installed without restrictions and proper license is close to $15k per pair of physical cores; clearly they aren’t afraid of people misusing their products, at least those folks who pay for things anyway, and others wouldn’t have paid even if you got them to fill out some form.

 

Pharo – one click on the home page (http://www.pharo-project.org)

GemStone – two clicks from the home page, one if Google sends you straight to downloads page (http://seaside.gemstone.com)

node.js – two clicks from the home page (http://nodejs.org)

Ruby – two clicks from the home page (http://www.ruby-lang.org)

 

I could go on…

 

-Boris

 

From: [hidden email] [[hidden email]] On Behalf Of Arden Thomas
Sent: Friday, June 08, 2012 9:48 AM
To: Germán Arduino; [hidden email]
Subject: Re: [vwnc] Download free version don't works?

 

Hi German;

 

The Personal use downloads are temporarily offline while we do some maintenance.

 

I expect it back online either today or Monday.

 

Please do NOT share links.

 

Sorry for the confusion.

 

Regards

 

            Arden Thomas

            Cincom Smalltalk Product manager

 

On Jun 8, 2012, at 8:46 AM, Germán Arduino wrote:

Hi:

Seems that the download page never appear, I always get the "send by mail page"

http://www.cincomsmalltalk.com/main/developer-community/trying-cincom-smalltalk/request-media/

Someone know the right link?

Cheers.

-- 
============================================
Germán S. Arduino  <gsa @ arsol.net>   Twitter: garduino
Arduino Software  http://www.arduinosoftware.com
PasswordsPro  http://www.passwordspro.com
greensecure.blogspot.com germanarduino.blogpost.com
============================================

_______________________________________________
vwnc mailing list
[hidden email]
http://lists.cs.uiuc.edu/mailman/listinfo/vwnc

 

 

Arden Thomas

Cincom Smalltalk Product Manager

[hidden email]

<a href="tel:845%20296%200686" value="+18452960686" target="_blank">845 296 0686

 

Cincom Smalltalk - It makes hard things easier, the impossible, possible

 

"Simplicity is the Ultimate Sophistication" - Leonardo Da Vinci

 

--

Think different and code well,

-Conrad