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kilon.alios

Fogbuz issues

Since I am on a complaining spree lately let me complain once more.

I really dont like Fogbuz and in order not to bore with blah blah lets get to 2 big issues

1) If you open a bug report it does not subscribe you to it, WTF !!! Who else could be more interested in my bug report than I ?

2) If I go to My Cases its shows none of the reports I opened , actually it shows nothing, none, zero , empty space WTF^2

And people then wonder why on earth I keep pushing for github integration, thats why !

Nicolai Hess-3-2

Re: Fogbuz issues

2016-01-17 11:00 GMT+01:00 Dimitris Chloupis <[hidden email]>:

Since I am on a complaining spree lately let me complain once more.

I really dont like Fogbuz and in order not to bore with blah blah lets get to 2 big issues

1) If you open a bug report it does not subscribe you to it, WTF !!! Who else could be more interested in my bug report than I ?

2) If I go to My Cases its shows none of the reports I opened , actually it shows nothing, none, zero , empty space WTF^2

Yes this is confusing, "My Cases" only shows issues "assigned to you".

Instaed, you can filter all cases by

editedBy:theKilon

or
openedBy:theKilon

And people then wonder why on earth I keep pushing for github integration, thats why !

Henrik Nergaard

Re: Fogbuz issues

In the top right corner of Fogbugz there is a menu which has an entry called “subscriptions” here you can configure what you want to be automatically subscribed to. See attachment.

Best regards,

Henrik

From: Pharo-users [mailto:[hidden email]] On Behalf Of Nicolai Hess
Sent: Sunday, January 17, 2016 11:25 AM
To: Any question about pharo is welcome <[hidden email]>
Subject: Re: [Pharo-users] Fogbuz issues

2016-01-17 11:00 GMT+01:00 Dimitris Chloupis <[hidden email]>:

Since I am on a complaining spree lately let me complain once more.

I really dont like Fogbuz and in order not to bore with blah blah lets get to 2 big issues

1) If you open a bug report it does not subscribe you to it, WTF !!! Who else could be more interested in my bug report than I ?

2) If I go to My Cases its shows none of the reports I opened , actually it shows nothing, none, zero , empty space WTF^2

Yes this is confusing, "My Cases" only shows issues "assigned to you".

Instaed, you can filter all cases by

editedBy:theKilon

or
openedBy:theKilon

And people then wonder why on earth I keep pushing for github integration, thats why !

subscription.png (67K) Download Attachment

kilon.alios

Re: Fogbuz issues

In reply to this post by Nicolai Hess-3-2

Or the alternative is just go down, down , down the list to My Open Cases. Which by the way it does not just show the cases opened by you but also cases you have commented on

Welcome to the land of endless WTF :D

And by the way your solution does not work either because there is a catch , you have to change assigned to Everybody

so lets all sing

WTF dancing in the rain
WTF dancing in the rain ....

On Sun, Jan 17, 2016 at 12:25 PM Nicolai Hess <[hidden email]> wrote:

2016-01-17 11:00 GMT+01:00 Dimitris Chloupis <[hidden email]>:
Since I am on a complaining spree lately let me complain once more.

I really dont like Fogbuz and in order not to bore with blah blah lets get to 2 big issues

1) If you open a bug report it does not subscribe you to it, WTF !!! Who else could be more interested in my bug report than I ?

2) If I go to My Cases its shows none of the reports I opened , actually it shows nothing, none, zero , empty space WTF^2

Yes this is confusing, "My Cases" only shows issues "assigned to you".

Instaed, you can filter all cases by

editedBy:theKilon
or
openedBy:theKilon

And people then wonder why on earth I keep pushing for github integration, thats why !

kilon.alios

Re: Fogbuz issues

Thanks Henrik

I assumed that something like this existed, but I did not search for it. I was merely noticing pitfalls of the system that will confuse a newcomer.

On Sun, Jan 17, 2016 at 12:32 PM Dimitris Chloupis <[hidden email]> wrote:

Or the alternative is just go down, down , down the list to My Open Cases. Which by the way it does not just show the cases opened by you but also cases you have commented on

Welcome to the land of endless WTF :D

And by the way your solution does not work either because there is a catch , you have to change assigned to Everybody

so lets all sing

WTF dancing in the rain
WTF dancing in the rain ....

On Sun, Jan 17, 2016 at 12:25 PM Nicolai Hess <[hidden email]> wrote:
2016-01-17 11:00 GMT+01:00 Dimitris Chloupis <[hidden email]>:
Since I am on a complaining spree lately let me complain once more.

I really dont like Fogbuz and in order not to bore with blah blah lets get to 2 big issues

1) If you open a bug report it does not subscribe you to it, WTF !!! Who else could be more interested in my bug report than I ?

2) If I go to My Cases its shows none of the reports I opened , actually it shows nothing, none, zero , empty space WTF^2

Yes this is confusing, "My Cases" only shows issues "assigned to you".

Instaed, you can filter all cases by

editedBy:theKilon
or
openedBy:theKilon

And people then wonder why on earth I keep pushing for github integration, thats why !

Nicolai Hess-3-2

Re: Fogbuz issues

In reply to this post by kilon.alios

2016-01-17 11:32 GMT+01:00 Dimitris Chloupis <[hidden email]>:

Or the alternative is just go down, down , down the list to My Open Cases. Which by the way it does not just show the cases opened by you but also cases you have commented on

Yes, that is why I showed you the filter
editedBy:theKilon

instead of

alsoEditedBy:

Welcome to the land of endless WTF :D

And by the way your solution does not work either because there is a catch , you have to change assigned to Everybody

I don't understand this one.

so lets all sing

WTF dancing in the rain
WTF dancing in the rain ....

On Sun, Jan 17, 2016 at 12:25 PM Nicolai Hess <[hidden email]> wrote:
2016-01-17 11:00 GMT+01:00 Dimitris Chloupis <[hidden email]>:
Since I am on a complaining spree lately let me complain once more.

I really dont like Fogbuz and in order not to bore with blah blah lets get to 2 big issues

1) If you open a bug report it does not subscribe you to it, WTF !!! Who else could be more interested in my bug report than I ?

2) If I go to My Cases its shows none of the reports I opened , actually it shows nothing, none, zero , empty space WTF^2

Yes this is confusing, "My Cases" only shows issues "assigned to you".

Instaed, you can filter all cases by

editedBy:theKilon
or
openedBy:theKilon

And people then wonder why on earth I keep pushing for github integration, thats why !

kilon.alios

Re: Fogbuz issues

Ok let me explain

if you go to My Cases it has already setup a filter for you that shows issues assigned to you, the problem is that when you open a bug report it is not assigned to you, it actually assigned to our lovely victim , Esteban and anyone else that cares to set the report assigned to him so even if you add additional filter like opened by you or edited by you it will show you zero result if you have not been assigned any of those issues which will be the case.

Instead you need to change the existing filter to assigned to Everybody so it included all bug reports and then you can add the filters you mentioned and yes then it will work.

On Sun, Jan 17, 2016 at 12:39 PM Nicolai Hess <[hidden email]> wrote:

2016-01-17 11:32 GMT+01:00 Dimitris Chloupis <[hidden email]>:
Or the alternative is just go down, down , down the list to My Open Cases. Which by the way it does not just show the cases opened by you but also cases you have commented on

Yes, that is why I showed you the filter
editedBy:theKilon
instead of
alsoEditedBy:

Welcome to the land of endless WTF :D

And by the way your solution does not work either because there is a catch , you have to change assigned to Everybody

I don't understand this one.

so lets all sing

WTF dancing in the rain
WTF dancing in the rain ....

On Sun, Jan 17, 2016 at 12:25 PM Nicolai Hess <[hidden email]> wrote:
2016-01-17 11:00 GMT+01:00 Dimitris Chloupis <[hidden email]>:
Since I am on a complaining spree lately let me complain once more.

I really dont like Fogbuz and in order not to bore with blah blah lets get to 2 big issues

1) If you open a bug report it does not subscribe you to it, WTF !!! Who else could be more interested in my bug report than I ?

2) If I go to My Cases its shows none of the reports I opened , actually it shows nothing, none, zero , empty space WTF^2

Yes this is confusing, "My Cases" only shows issues "assigned to you".

Instaed, you can filter all cases by

editedBy:theKilon
or
openedBy:theKilon

And people then wonder why on earth I keep pushing for github integration, thats why !

Nicolai Hess-3-2

Re: Fogbuz issues

2016-01-17 11:43 GMT+01:00 Dimitris Chloupis <[hidden email]>:

Ok let me explain

if you go to My Cases it has already setup a filter for you that shows issues assigned to you, the problem is that when you open a bug report it is not assigned to you, it actually assigned to our lovely victim , Esteban and anyone else that cares to set the report assigned to him so even if you add additional filter like opened by you or edited by you it will show you zero result if you have not been assigned any of those issues which will be the case.

Yes it is confusing but not wrong. You can interpret "My Cases" as "assigned to me".

Instead you need to change the existing filter to assigned to Everybody so it included all bug reports and then you can add the filters you mentioned and yes then it will work.

You can define you own filters, like
openedBy:me status:open

On Sun, Jan 17, 2016 at 12:39 PM Nicolai Hess <[hidden email]> wrote:
2016-01-17 11:32 GMT+01:00 Dimitris Chloupis <[hidden email]>:
Or the alternative is just go down, down , down the list to My Open Cases. Which by the way it does not just show the cases opened by you but also cases you have commented on

Yes, that is why I showed you the filter
editedBy:theKilon
instead of
alsoEditedBy:

Welcome to the land of endless WTF :D

And by the way your solution does not work either because there is a catch , you have to change assigned to Everybody

I don't understand this one.

so lets all sing

WTF dancing in the rain
WTF dancing in the rain ....

On Sun, Jan 17, 2016 at 12:25 PM Nicolai Hess <[hidden email]> wrote:
2016-01-17 11:00 GMT+01:00 Dimitris Chloupis <[hidden email]>:
Since I am on a complaining spree lately let me complain once more.

I really dont like Fogbuz and in order not to bore with blah blah lets get to 2 big issues

1) If you open a bug report it does not subscribe you to it, WTF !!! Who else could be more interested in my bug report than I ?

2) If I go to My Cases its shows none of the reports I opened , actually it shows nothing, none, zero , empty space WTF^2

Yes this is confusing, "My Cases" only shows issues "assigned to you".

Instaed, you can filter all cases by

editedBy:theKilon
or
openedBy:theKilon

And people then wonder why on earth I keep pushing for github integration, thats why !

kilon.alios

Re: Fogbuz issues

You can indeed interpret My Cases as "assigned to me" but my first thought was when I saw "My Cases" is to assume that is the cases i opened.

In any case I created my own custom filter with openedBy:me and saved it as "My Opened Cases" and I also used the Henrik suggestion to subscribe to all relevant opened and closed case I am interested for. So hopefully this is the end of my frustration though I am sure I will find something to complain about :D

So yes fogbuz is not that bad once you figure out how it works, but is confusing for newcomers to say the least.

On Sun, Jan 17, 2016 at 1:01 PM Nicolai Hess <[hidden email]> wrote:

2016-01-17 11:43 GMT+01:00 Dimitris Chloupis <[hidden email]>:
Ok let me explain

if you go to My Cases it has already setup a filter for you that shows issues assigned to you, the problem is that when you open a bug report it is not assigned to you, it actually assigned to our lovely victim , Esteban and anyone else that cares to set the report assigned to him so even if you add additional filter like opened by you or edited by you it will show you zero result if you have not been assigned any of those issues which will be the case.

Yes it is confusing but not wrong. You can interpret "My Cases" as "assigned to me".

Instead you need to change the existing filter to assigned to Everybody so it included all bug reports and then you can add the filters you mentioned and yes then it will work.

You can define you own filters, like
openedBy:me status:open

On Sun, Jan 17, 2016 at 12:39 PM Nicolai Hess <[hidden email]> wrote:
2016-01-17 11:32 GMT+01:00 Dimitris Chloupis <[hidden email]>:
Or the alternative is just go down, down , down the list to My Open Cases. Which by the way it does not just show the cases opened by you but also cases you have commented on

Yes, that is why I showed you the filter
editedBy:theKilon
instead of
alsoEditedBy:

Welcome to the land of endless WTF :D

And by the way your solution does not work either because there is a catch , you have to change assigned to Everybody

I don't understand this one.

so lets all sing

WTF dancing in the rain
WTF dancing in the rain ....

On Sun, Jan 17, 2016 at 12:25 PM Nicolai Hess <[hidden email]> wrote:
2016-01-17 11:00 GMT+01:00 Dimitris Chloupis <[hidden email]>:
Since I am on a complaining spree lately let me complain once more.

I really dont like Fogbuz and in order not to bore with blah blah lets get to 2 big issues

1) If you open a bug report it does not subscribe you to it, WTF !!! Who else could be more interested in my bug report than I ?

2) If I go to My Cases its shows none of the reports I opened , actually it shows nothing, none, zero , empty space WTF^2

Yes this is confusing, "My Cases" only shows issues "assigned to you".

Instaed, you can filter all cases by

editedBy:theKilon
or
openedBy:theKilon

And people then wonder why on earth I keep pushing for github integration, thats why !

Ben Coman

Re: Fogbuz issues

On Sun, Jan 17, 2016 at 7:06 PM, Dimitris Chloupis
<[hidden email]> wrote:

> You can indeed interpret My Cases as "assigned to me" but my first thought
> was when I saw "My Cases" is to assume that is the cases i opened.
>
> In any case I created my own custom filter with openedBy:me and saved it as
> "My Opened Cases" and I also used the Henrik suggestion to subscribe to all
> relevant opened and closed case I am interested for. So hopefully this is
> the end of my frustration though I am sure I will find something to complain
> about :D
>
> So yes fogbuz is not that bad once you figure out how it works, but is
> confusing for newcomers to say the least.

This impedance mismatch is because its a professional tool designed
for commercial in-house bug tracking, where users have no access to
it. So the "my" is "my cases" is always a developer working on
someone else's bug. In our case there is little distinction between
our users and our developers. For this reason, Fogbugz doesn't always
exactly match our needs, but I think it is sufficient, and we are
lucky to have the free access to it that we have. It would be a big
job moving, which we should delay as long as reasonably possible.

cheers -ben

>
> On Sun, Jan 17, 2016 at 1:01 PM Nicolai Hess <[hidden email]> wrote:
>>
>>
>> 2016-01-17 11:43 GMT+01:00 Dimitris Chloupis <[hidden email]>:
>>>
>>> Ok let me explain
>>>
>>> if you go to My Cases it has already setup a filter for you that shows
>>> issues assigned to you, the problem is that when you open a bug report it is
>>> not assigned to you, it actually assigned to our lovely victim , Esteban and
>>> anyone else that cares to set the report assigned to him so even if you add
>>> additional filter like opened by you or edited by you it will show you zero
>>> result if you have not been assigned any of those issues which will be the
>>> case.
>>
>>
>> Yes it is confusing but not wrong. You can interpret "My Cases" as
>> "assigned to me".
>>
>>>
>>>
>>> Instead you need to change the existing filter to assigned to Everybody
>>> so it included all bug reports and then you can add the filters you
>>> mentioned and yes then it will work.
>>
>>
>> You can define you own filters, like
>> openedBy:me status:open
>>
>>>
>>>
>>> On Sun, Jan 17, 2016 at 12:39 PM Nicolai Hess <[hidden email]>
>>> wrote:
>>>>
>>>> 2016-01-17 11:32 GMT+01:00 Dimitris Chloupis <[hidden email]>:
>>>>>
>>>>> Or the alternative is just go down, down , down the list to My Open
>>>>> Cases. Which by the way it does not just show the cases opened by you but
>>>>> also cases you have commented on
>>>>
>>>>
>>>>
>>>> Yes, that is why I showed you the filter
>>>> editedBy:theKilon
>>>> instead of
>>>> alsoEditedBy:
>>>>
>>>>
>>>>>
>>>>>
>>>>> Welcome to the land of endless WTF :D
>>>>>
>>>>> And by the way your solution does not work either because there is a
>>>>> catch , you have to change assigned to Everybody
>>>>
>>>>
>>>> I don't understand this one.
>>>>
>>>>
>>>>>
>>>>>
>>>>> so lets all sing
>>>>>
>>>>> WTF dancing in the rain
>>>>> WTF dancing in the rain ....
>>>>>
>>>>> On Sun, Jan 17, 2016 at 12:25 PM Nicolai Hess <[hidden email]>
>>>>> wrote:
>>>>>>
>>>>>> 2016-01-17 11:00 GMT+01:00 Dimitris Chloupis <[hidden email]>:
>>>>>>>
>>>>>>> Since I am on a complaining spree lately let me complain once more.
>>>>>>>
>>>>>>> I really dont like Fogbuz and in order not to bore with blah blah
>>>>>>> lets get to 2 big issues
>>>>>>>
>>>>>>> 1) If you open a bug report it does not subscribe you to it, WTF !!!
>>>>>>> Who else could be more interested in my bug report than I ?
>>>>>>>
>>>>>>> 2) If I go to My Cases its shows none of the reports I opened ,
>>>>>>> actually it shows nothing, none, zero , empty space WTF^2
>>>>>>
>>>>>>
>>>>>> Yes this is confusing, "My Cases" only shows issues "assigned to you".
>>>>>>
>>>>>> Instaed, you can filter all cases by
>>>>>>
>>>>>> editedBy:theKilon
>>>>>> or
>>>>>> openedBy:theKilon
>>>>>>
>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> And people then wonder why on earth I keep pushing for github
>>>>>>> integration, thats why !

kilon.alios

Re: Fogbuz issues

ah ok did not know that is a common practice for pro devs , well if fogbuz is a pro approved tool and it works very well I am perfectly ok with using it and documenting it for newcomers.

On Sun, Jan 17, 2016 at 4:40 PM Ben Coman <[hidden email]> wrote:

On Sun, Jan 17, 2016 at 7:06 PM, Dimitris Chloupis
<[hidden email]> wrote:
> You can indeed interpret My Cases as "assigned to me" but my first thought
> was when I saw "My Cases" is to assume that is the cases i opened.
>
> In any case I created my own custom filter with openedBy:me and saved it as
> "My Opened Cases" and I also used the Henrik suggestion to subscribe to all
> relevant opened and closed case I am interested for. So hopefully this is
> the end of my frustration though I am sure I will find something to complain
> about :D
>
> So yes fogbuz is not that bad once you figure out how it works, but is
> confusing for newcomers to say the least.

This impedance mismatch is because its a professional tool designed
for commercial in-house bug tracking, where users have no access to
it. So the "my" is "my cases" is always a developer working on
someone else's bug. In our case there is little distinction between
our users and our developers. For this reason, Fogbugz doesn't always
exactly match our needs, but I think it is sufficient, and we are
lucky to have the free access to it that we have. It would be a big
job moving, which we should delay as long as reasonably possible.

cheers -ben

>
> On Sun, Jan 17, 2016 at 1:01 PM Nicolai Hess <[hidden email]> wrote:
>>
>>
>> 2016-01-17 11:43 GMT+01:00 Dimitris Chloupis <[hidden email]>:
>>>
>>> Ok let me explain
>>>
>>> if you go to My Cases it has already setup a filter for you that shows
>>> issues assigned to you, the problem is that when you open a bug report it is
>>> not assigned to you, it actually assigned to our lovely victim , Esteban and
>>> anyone else that cares to set the report assigned to him so even if you add
>>> additional filter like opened by you or edited by you it will show you zero
>>> result if you have not been assigned any of those issues which will be the
>>> case.
>>
>>
>> Yes it is confusing but not wrong. You can interpret "My Cases" as
>> "assigned to me".
>>
>>>
>>>
>>> Instead you need to change the existing filter to assigned to Everybody
>>> so it included all bug reports and then you can add the filters you
>>> mentioned and yes then it will work.
>>
>>
>> You can define you own filters, like
>> openedBy:me status:open
>>
>>>
>>>
>>> On Sun, Jan 17, 2016 at 12:39 PM Nicolai Hess <[hidden email]>
>>> wrote:
>>>>
>>>> 2016-01-17 11:32 GMT+01:00 Dimitris Chloupis <[hidden email]>:
>>>>>
>>>>> Or the alternative is just go down, down , down the list to My Open
>>>>> Cases. Which by the way it does not just show the cases opened by you but
>>>>> also cases you have commented on
>>>>
>>>>
>>>>
>>>> Yes, that is why I showed you the filter
>>>> editedBy:theKilon
>>>> instead of
>>>> alsoEditedBy:
>>>>
>>>>
>>>>>
>>>>>
>>>>> Welcome to the land of endless WTF :D
>>>>>
>>>>> And by the way your solution does not work either because there is a
>>>>> catch , you have to change assigned to Everybody
>>>>
>>>>
>>>> I don't understand this one.
>>>>
>>>>
>>>>>
>>>>>
>>>>> so lets all sing
>>>>>
>>>>> WTF dancing in the rain
>>>>> WTF dancing in the rain ....
>>>>>
>>>>> On Sun, Jan 17, 2016 at 12:25 PM Nicolai Hess <[hidden email]>
>>>>> wrote:
>>>>>>
>>>>>> 2016-01-17 11:00 GMT+01:00 Dimitris Chloupis <[hidden email]>:
>>>>>>>
>>>>>>> Since I am on a complaining spree lately let me complain once more.
>>>>>>>
>>>>>>> I really dont like Fogbuz and in order not to bore with blah blah
>>>>>>> lets get to 2 big issues
>>>>>>>
>>>>>>> 1) If you open a bug report it does not subscribe you to it, WTF !!!
>>>>>>> Who else could be more interested in my bug report than I ?
>>>>>>>
>>>>>>> 2) If I go to My Cases its shows none of the reports I opened ,
>>>>>>> actually it shows nothing, none, zero , empty space WTF^2
>>>>>>
>>>>>>
>>>>>> Yes this is confusing, "My Cases" only shows issues "assigned to you".
>>>>>>
>>>>>> Instaed, you can filter all cases by
>>>>>>
>>>>>> editedBy:theKilon
>>>>>> or
>>>>>> openedBy:theKilon
>>>>>>
>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> And people then wonder why on earth I keep pushing for github
>>>>>>> integration, thats why !

Peter Uhnak

Re: Fogbuz issues

* you can easily review configuration of all filters and their exact meaning here https://pharo.fogbugz.com/default.asp?pg=pgManageFilters

* FogzBugz offers a rich ad-hoc filtering capability, so if you wan't something specific, it's easy to get.

* any complex tool will be usually confusing to newcomers; if you've lived in a small town your whole life and go to a metropolis you will be overwhelmed, even though the metropolis is probably more ordered and systematic than the town

Finally, I've added the filter specifically to filter cases in which I am somehow involved — e.g. I was going through random issues and when I couldn't replicate the issue, or it was already resolved, etc. I commented on it and requested confirmation/more info from the original poster, then I wanted to get back to the issues later. Or simply I participated in a resolution of an issue as a second pair of eyes.

In any case, I've renamed it to "Cases I am Involved In". Hopefully that will be more self-explanatory.

Peter

On Sun, Jan 17, 2016 at 6:04 PM, Dimitris Chloupis <[hidden email]> wrote:

ah ok did not know that is a common practice for pro devs , well if fogbuz is a pro approved tool and it works very well I am perfectly ok with using it and documenting it for newcomers.

On Sun, Jan 17, 2016 at 4:40 PM Ben Coman <[hidden email]> wrote:
On Sun, Jan 17, 2016 at 7:06 PM, Dimitris Chloupis
<[hidden email]> wrote:
> You can indeed interpret My Cases as "assigned to me" but my first thought
> was when I saw "My Cases" is to assume that is the cases i opened.
>
> In any case I created my own custom filter with openedBy:me and saved it as
> "My Opened Cases" and I also used the Henrik suggestion to subscribe to all
> relevant opened and closed case I am interested for. So hopefully this is
> the end of my frustration though I am sure I will find something to complain
> about :D
>
> So yes fogbuz is not that bad once you figure out how it works, but is
> confusing for newcomers to say the least.

This impedance mismatch is because its a professional tool designed
for commercial in-house bug tracking, where users have no access to
it. So the "my" is "my cases" is always a developer working on
someone else's bug. In our case there is little distinction between
our users and our developers. For this reason, Fogbugz doesn't always
exactly match our needs, but I think it is sufficient, and we are
lucky to have the free access to it that we have. It would be a big
job moving, which we should delay as long as reasonably possible.

cheers -ben

>
> On Sun, Jan 17, 2016 at 1:01 PM Nicolai Hess <[hidden email]> wrote:
>>
>>
>> 2016-01-17 11:43 GMT+01:00 Dimitris Chloupis <[hidden email]>:
>>>
>>> Ok let me explain
>>>
>>> if you go to My Cases it has already setup a filter for you that shows
>>> issues assigned to you, the problem is that when you open a bug report it is
>>> not assigned to you, it actually assigned to our lovely victim , Esteban and
>>> anyone else that cares to set the report assigned to him so even if you add
>>> additional filter like opened by you or edited by you it will show you zero
>>> result if you have not been assigned any of those issues which will be the
>>> case.
>>
>>
>> Yes it is confusing but not wrong. You can interpret "My Cases" as
>> "assigned to me".
>>
>>>
>>>
>>> Instead you need to change the existing filter to assigned to Everybody
>>> so it included all bug reports and then you can add the filters you
>>> mentioned and yes then it will work.
>>
>>
>> You can define you own filters, like
>> openedBy:me status:open
>>
>>>
>>>
>>> On Sun, Jan 17, 2016 at 12:39 PM Nicolai Hess <[hidden email]>
>>> wrote:
>>>>
>>>> 2016-01-17 11:32 GMT+01:00 Dimitris Chloupis <[hidden email]>:
>>>>>
>>>>> Or the alternative is just go down, down , down the list to My Open
>>>>> Cases. Which by the way it does not just show the cases opened by you but
>>>>> also cases you have commented on
>>>>
>>>>
>>>>
>>>> Yes, that is why I showed you the filter
>>>> editedBy:theKilon
>>>> instead of
>>>> alsoEditedBy:
>>>>
>>>>
>>>>>
>>>>>
>>>>> Welcome to the land of endless WTF :D
>>>>>
>>>>> And by the way your solution does not work either because there is a
>>>>> catch , you have to change assigned to Everybody
>>>>
>>>>
>>>> I don't understand this one.
>>>>
>>>>
>>>>>
>>>>>
>>>>> so lets all sing
>>>>>
>>>>> WTF dancing in the rain
>>>>> WTF dancing in the rain ....
>>>>>
>>>>> On Sun, Jan 17, 2016 at 12:25 PM Nicolai Hess <[hidden email]>
>>>>> wrote:
>>>>>>
>>>>>> 2016-01-17 11:00 GMT+01:00 Dimitris Chloupis <[hidden email]>:
>>>>>>>
>>>>>>> Since I am on a complaining spree lately let me complain once more.
>>>>>>>
>>>>>>> I really dont like Fogbuz and in order not to bore with blah blah
>>>>>>> lets get to 2 big issues
>>>>>>>
>>>>>>> 1) If you open a bug report it does not subscribe you to it, WTF !!!
>>>>>>> Who else could be more interested in my bug report than I ?
>>>>>>>
>>>>>>> 2) If I go to My Cases its shows none of the reports I opened ,
>>>>>>> actually it shows nothing, none, zero , empty space WTF^2
>>>>>>
>>>>>>
>>>>>> Yes this is confusing, "My Cases" only shows issues "assigned to you".
>>>>>>
>>>>>> Instaed, you can filter all cases by
>>>>>>
>>>>>> editedBy:theKilon
>>>>>> or
>>>>>> openedBy:theKilon
>>>>>>
>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> And people then wonder why on earth I keep pushing for github
>>>>>>> integration, thats why !

Ben Coman

Re: Fogbuz issues

I've found this one useful, when I've been browsing and am looking for
something I saw but can't exactly remember.

All cases viewed by me
sorted by Last viewed by me (reversed)

On Tue, Jan 19, 2016 at 5:19 AM, Peter Uhnák <[hidden email]> wrote:

> * you can easily review configuration of all filters and their exact meaning
> here https://pharo.fogbugz.com/default.asp?pg=pgManageFilters
> * FogzBugz offers a rich ad-hoc filtering capability, so if you wan't
> something specific, it's easy to get.
> * any complex tool will be usually confusing to newcomers; if you've lived
> in a small town your whole life and go to a metropolis you will be
> overwhelmed, even though the metropolis is probably more ordered and
> systematic than the town
>
> Finally, I've added the filter specifically to filter cases in which I am
> somehow involved — e.g. I was going through random issues and when I
> couldn't replicate the issue, or it was already resolved, etc. I commented
> on it and requested confirmation/more info from the original poster, then I
> wanted to get back to the issues later. Or simply I participated in a
> resolution of an issue as a second pair of eyes.
>
> In any case, I've renamed it to "Cases I am Involved In". Hopefully that
> will be more self-explanatory.
>
> Peter
>
> On Sun, Jan 17, 2016 at 6:04 PM, Dimitris Chloupis <[hidden email]>
> wrote:
>>
>> ah ok did not know that is a common practice for pro devs , well if fogbuz
>> is a pro approved tool and it works very well I am perfectly ok with using
>> it and documenting it for newcomers.
>>
>> On Sun, Jan 17, 2016 at 4:40 PM Ben Coman <[hidden email]> wrote:
>>>
>>> On Sun, Jan 17, 2016 at 7:06 PM, Dimitris Chloupis
>>> <[hidden email]> wrote:
>>> > You can indeed interpret My Cases as "assigned to me" but my first
>>> > thought
>>> > was when I saw "My Cases" is to assume that is the cases i opened.
>>> >
>>> > In any case I created my own custom filter with openedBy:me and saved
>>> > it as
>>> > "My Opened Cases" and I also used the Henrik suggestion to subscribe to
>>> > all
>>> > relevant opened and closed case I am interested for. So hopefully this
>>> > is
>>> > the end of my frustration though I am sure I will find something to
>>> > complain
>>> > about :D
>>> >
>>> > So yes fogbuz is not that bad once you figure out how it works, but is
>>> > confusing for newcomers to say the least.
>>>
>>> This impedance mismatch is because its a professional tool designed
>>> for commercial in-house bug tracking, where users have no access to
>>> it. So the "my" is "my cases" is always a developer working on
>>> someone else's bug. In our case there is little distinction between
>>> our users and our developers. For this reason, Fogbugz doesn't always
>>> exactly match our needs, but I think it is sufficient, and we are
>>> lucky to have the free access to it that we have. It would be a big
>>> job moving, which we should delay as long as reasonably possible.
>>>
>>> cheers -ben
>>>
>>> >
>>> > On Sun, Jan 17, 2016 at 1:01 PM Nicolai Hess <[hidden email]>
>>> > wrote:
>>> >>
>>> >>
>>> >> 2016-01-17 11:43 GMT+01:00 Dimitris Chloupis <[hidden email]>:
>>> >>>
>>> >>> Ok let me explain
>>> >>>
>>> >>> if you go to My Cases it has already setup a filter for you that
>>> >>> shows
>>> >>> issues assigned to you, the problem is that when you open a bug
>>> >>> report it is
>>> >>> not assigned to you, it actually assigned to our lovely victim ,
>>> >>> Esteban and
>>> >>> anyone else that cares to set the report assigned to him so even if
>>> >>> you add
>>> >>> additional filter like opened by you or edited by you it will show
>>> >>> you zero
>>> >>> result if you have not been assigned any of those issues which will
>>> >>> be the
>>> >>> case.
>>> >>
>>> >>
>>> >> Yes it is confusing but not wrong. You can interpret "My Cases" as
>>> >> "assigned to me".
>>> >>
>>> >>>
>>> >>>
>>> >>> Instead you need to change the existing filter to assigned to
>>> >>> Everybody
>>> >>> so it included all bug reports and then you can add the filters you
>>> >>> mentioned and yes then it will work.
>>> >>
>>> >>
>>> >> You can define you own filters, like
>>> >> openedBy:me status:open
>>> >>
>>> >>>
>>> >>>
>>> >>> On Sun, Jan 17, 2016 at 12:39 PM Nicolai Hess <[hidden email]>
>>> >>> wrote:
>>> >>>>
>>> >>>> 2016-01-17 11:32 GMT+01:00 Dimitris Chloupis
>>> >>>> <[hidden email]>:
>>> >>>>>
>>> >>>>> Or the alternative is just go down, down , down the list to My Open
>>> >>>>> Cases. Which by the way it does not just show the cases opened by
>>> >>>>> you but
>>> >>>>> also cases you have commented on
>>> >>>>
>>> >>>>
>>> >>>>
>>> >>>> Yes, that is why I showed you the filter
>>> >>>> editedBy:theKilon
>>> >>>> instead of
>>> >>>> alsoEditedBy:
>>> >>>>
>>> >>>>
>>> >>>>>
>>> >>>>>
>>> >>>>> Welcome to the land of endless WTF :D
>>> >>>>>
>>> >>>>> And by the way your solution does not work either because there is
>>> >>>>> a
>>> >>>>> catch , you have to change assigned to Everybody
>>> >>>>
>>> >>>>
>>> >>>> I don't understand this one.
>>> >>>>
>>> >>>>
>>> >>>>>
>>> >>>>>
>>> >>>>> so lets all sing
>>> >>>>>
>>> >>>>> WTF dancing in the rain
>>> >>>>> WTF dancing in the rain ....
>>> >>>>>
>>> >>>>> On Sun, Jan 17, 2016 at 12:25 PM Nicolai Hess
>>> >>>>> <[hidden email]>
>>> >>>>> wrote:
>>> >>>>>>
>>> >>>>>> 2016-01-17 11:00 GMT+01:00 Dimitris Chloupis
>>> >>>>>> <[hidden email]>:
>>> >>>>>>>
>>> >>>>>>> Since I am on a complaining spree lately let me complain once
>>> >>>>>>> more.
>>> >>>>>>>
>>> >>>>>>> I really dont like Fogbuz and in order not to bore with blah blah
>>> >>>>>>> lets get to 2 big issues
>>> >>>>>>>
>>> >>>>>>> 1) If you open a bug report it does not subscribe you to it, WTF
>>> >>>>>>> !!!
>>> >>>>>>> Who else could be more interested in my bug report than I ?
>>> >>>>>>>
>>> >>>>>>> 2) If I go to My Cases its shows none of the reports I opened ,
>>> >>>>>>> actually it shows nothing, none, zero , empty space WTF^2
>>> >>>>>>
>>> >>>>>>
>>> >>>>>> Yes this is confusing, "My Cases" only shows issues "assigned to
>>> >>>>>> you".
>>> >>>>>>
>>> >>>>>> Instaed, you can filter all cases by
>>> >>>>>>
>>> >>>>>> editedBy:theKilon
>>> >>>>>> or
>>> >>>>>> openedBy:theKilon
>>> >>>>>>
>>> >>>>>>
>>> >>>>>>>
>>> >>>>>>>
>>> >>>>>>> And people then wonder why on earth I keep pushing for github
>>> >>>>>>> integration, thats why !
>>>
>