How to re-open a closed issue?

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How to re-open a closed issue?

Tim Mackinnon
If I create a ticket - and one of the committers closes it - and then I find the problem is not fixed - how do I re-open it? Is entering an additional comment enough to flag it as open again - or do I need to raise a new issue?

E.g. 2322: Cannot type ' (apostrophe) next to an existing character - was marked closed - however the issues was not correctly fixed by the proposed filein (it introduces other related problems).

Tim

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Re: How to re-open a closed issue?

Henrik Sperre Johansen

On Apr 20, 2010, at 4:41 32PM, Tim Mackinnon wrote:

If I create a ticket - and one of the committers closes it - and then I find the problem is not fixed - how do I re-open it? Is entering an additional comment enough to flag it as open again - or do I need to raise a new issue?

E.g. 2322: Cannot type ' (apostrophe) next to an existing character - was marked closed - however the issues was not correctly fixed by the proposed filein (it introduces other related problems).

Tim

Mhhhm, either you are able to change the status: field back to accepted, or someone with more privilieges needs to do so.
(worked for me at least)

Cheers,
Henry


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Re: How to re-open a closed issue?

Adrian Lienhard
Hi Tim,

I added you as a project committer. This should allow you to change the issue's status.

Cheers,
Adrian

On Apr 20, 2010, at 16:52 , Henrik Johansen wrote:

>
> On Apr 20, 2010, at 4:41 32PM, Tim Mackinnon wrote:
>
>> If I create a ticket - and one of the committers closes it - and then I find the problem is not fixed - how do I re-open it? Is entering an additional comment enough to flag it as open again - or do I need to raise a new issue?
>>
>> E.g. 2322: Cannot type ' (apostrophe) next to an existing character - was marked closed - however the issues was not correctly fixed by the proposed filein (it introduces other related problems).
>>
>> Tim
>
> Mhhhm, either you are able to change the status: field back to accepted, or someone with more privilieges needs to do so.
> (worked for me at least)
>
> Cheers,
> Henry
>
> _______________________________________________
> Pharo-project mailing list
> [hidden email]
> http://lists.gforge.inria.fr/cgi-bin/mailman/listinfo/pharo-project


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