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Problem downloading images

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Vitor Medina Cruz

Problem downloading images

Hello,

I am having problem downloading new images through PharoLauncher, it's very slow and around 20% download it tells "ConnectionTimedOut: Data Receive time out". Full stacktrace is below. Actually, I couldn't download the new version of PharoLauncher too, it is very slow and then it fails.

Is there some problem or maintenance in the servers?

PhLDownloadManager>>downloadFailureForUrl:
[ :exception | self downloadFailureForUrl: url ] in PhLDownloadManager>>newHTTPClientForUrl: in Block: [ :exception | self downloadFailureForUrl: url ]
BlockClosure>>cull:
Context>>evaluateSignal:
Context>>handleSignal:
ConnectionTimedOut(Exception)>>pass
[ :exception |
retryCount > 0
ifTrue: [ self
handleRetry: exception;
executeWithRetriesRemaining: retryCount - 1 ]
ifFalse: [ exception pass ] ] in ZnClient>>executeWithRetriesRemaining: in Block: [ :exception | ...
BlockClosure>>cull:
Context>>evaluateSignal:
Context>>handleSignal:
ConnectionTimedOut(Exception)>>signal
ConnectionTimedOut(Exception)>>signal:
ConnectionTimedOut class(Exception class)>>signal:
[ ConnectionTimedOut signal: 'Data receive timed out.' ] in Socket>>waitForDataFor: in Block: [ ConnectionTimedOut signal: 'Data receive timed o...etc...
Socket>>waitForDataFor:ifClosed:ifTimedOut:
Socket>>waitForDataFor:
ZdcSecureSocketStream(ZdcAbstractSocketStream)>>socketWaitForData
ZdcSecureSocketStream>>readEncryptedBytes:startingAt:count:
ZdcSecureSocketStream>>connect
ZnClient>>setupTLSTo:
ZnClient>>newConnectionTo:
ZnClient>>getConnectionAndExecute
ZnClient>>executeWithRedirectsRemaining:
[ self executeWithRedirectsRemaining: self maxNumberOfRedirects ] in ZnClient>>executeWithRetriesRemaining: in Block: [ self executeWithRedirectsRemaining: self maxNumb...etc...
BlockClosure>>on:do:
ZnClient>>executeWithRetriesRemaining:
[ self executeWithRetriesRemaining: self numberOfRetries ] in [ [ self executeWithRetriesRemaining: self numberOfRetries ]
on: Error
do: self ifFailBlock ] in ZnClient>>executeWithTimeout in Block: [ self executeWithRetriesRemaining: self numberOfR...etc...
BlockClosure>>on:do:
[ [ self executeWithRetriesRemaining: self numberOfRetries ]
on: Error
do: self ifFailBlock ] in ZnClient>>executeWithTimeout in Block: [ [ self executeWithRetriesRemaining: self numberO...etc...
[ ^ block value ] in ZnClient>>withTimeoutDo: in Block: [ ^ block value ]

regards,

Vitor

tbrunz

Re: Problem downloading images

Probably your ISP. I was able to download this morning (in Los Angeles), and
just downloaded a new image now, late afternoon. Everything running quick &
smooth...

--
Sent from: http://forum.world.st/Pharo-Smalltalk-Users-f1310670.html

Vitor Medina Cruz

Re: Problem downloading images

That's odd, everything is working perfectly fine, except from downloading Pharo. Here is the result of tracert (in portuguese, sorry, but the format is well know, so...)

C:\Users\Vitor>tracert files.pharo.org

Rastreando a rota para files.pharo.org [164.132.235.17]
com no máximo 30 saltos:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 1 ms 1 ms 1 ms 100.64.0.1
3 1 ms 2 ms 2 ms 192.168.22.32
4 2 ms 1 ms 2 ms fttx-177126217.usr.predialnet.com.br [177.12.62.17]
5 2 ms 1 ms 2 ms 5.178.44.8
6 105 ms 279 ms 204 ms et9-3-0.miami15.mia.seabone.net [195.22.199.179]
7 * * 185 ms be100-155.mia-mi1-bb1-a9.fl.us [178.32.135.208]
8 * * 200 ms ash-1-a9.fl.us [142.44.208.189]
9 * 191 ms * be100-1039.nwk-1-a9.nj.us [198.27.73.202]
10 278 ms * 278 ms be100-1295.ldn-1-a9.uk.eu [192.99.146.126]
11 273 ms * 273 ms be103.gra-g1-nc5.fr.eu [91.121.215.178]
12 * * * Esgotado o tempo limite do pedido.
13 * * * Esgotado o tempo limite do pedido.
14 * * * Esgotado o tempo limite do pedido.
15 273 ms * 269 ms cluster023.hosting.ovh.net [164.132.235.17]

Rastreamento concluído.

tracert for pharo.org is fine, the problem is at files.pharo.org. You can see I am at Brazil, so the >200 overseas is normal, the problem seems when reaching cluster023.hosting.ovh.net.

On Fri, Apr 10, 2020 at 9:48 PM tbrunz <[hidden email]> wrote:

Probably your ISP. I was able to download this morning (in Los Angeles), and
just downloaded a new image now, late afternoon. Everything running quick &
smooth...

--
Sent from: http://forum.world.st/Pharo-Smalltalk-Users-f1310670.html

Vitor Medina Cruz

Re: Problem downloading images

OK, it downloaded perfectly on my cell phone with the same ISP connected. I did some testing, and the server is fine, now why my windows installation is failing to access this server is beyond me. I will try to figure out, but, anyways, it is not a problem with pharo server.

On Fri, Apr 10, 2020 at 10:43 PM Vitor Medina Cruz <[hidden email]> wrote:

That's odd, everything is working perfectly fine, except from downloading Pharo. Here is the result of tracert (in portuguese, sorry, but the format is well know, so...)

C:\Users\Vitor>tracert files.pharo.org

Rastreando a rota para files.pharo.org [164.132.235.17]
com no máximo 30 saltos:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 1 ms 1 ms 1 ms 100.64.0.1
3 1 ms 2 ms 2 ms 192.168.22.32
4 2 ms 1 ms 2 ms fttx-177126217.usr.predialnet.com.br [177.12.62.17]
5 2 ms 1 ms 2 ms 5.178.44.8
6 105 ms 279 ms 204 ms et9-3-0.miami15.mia.seabone.net [195.22.199.179]
7 * * 185 ms be100-155.mia-mi1-bb1-a9.fl.us [178.32.135.208]
8 * * 200 ms ash-1-a9.fl.us [142.44.208.189]
9 * 191 ms * be100-1039.nwk-1-a9.nj.us [198.27.73.202]
10 278 ms * 278 ms be100-1295.ldn-1-a9.uk.eu [192.99.146.126]
11 273 ms * 273 ms be103.gra-g1-nc5.fr.eu [91.121.215.178]
12 * * * Esgotado o tempo limite do pedido.
13 * * * Esgotado o tempo limite do pedido.
14 * * * Esgotado o tempo limite do pedido.
15 273 ms * 269 ms cluster023.hosting.ovh.net [164.132.235.17]

Rastreamento concluído.

tracert for pharo.org is fine, the problem is at files.pharo.org. You can see I am at Brazil, so the >200 overseas is normal, the problem seems when reaching cluster023.hosting.ovh.net.

On Fri, Apr 10, 2020 at 9:48 PM tbrunz <[hidden email]> wrote:
Probably your ISP. I was able to download this morning (in Los Angeles), and
just downloaded a new image now, late afternoon. Everything running quick &
smooth...

--
Sent from: http://forum.world.st/Pharo-Smalltalk-Users-f1310670.html

Vincent Blondeau

Re: Problem downloading images

Hi Vitor,

I had some issue where the some dlls of the Pharo VM can be detected as a threat by a firewall.

You may take a look at this thread: https://lists.pharo.org/pipermail/pharo-dev_lists.pharo.org/2018-May/271768.html

You can try to disable your firewall or your antivirus to see if the problem persists.

For better understanding of you issue could you do a fuel out of the debugger stack?

See https://github.com/pharo-project/pharo-launcher/issues/219#issuecomment-407120038 if you do not know how to do.

Thanks,

Vincent

From: Pharo-users On Behalf Of Vitor Medina Cruz
Sent: Saturday, 11 April 2020 19:49
To: Any question about pharo is welcome <[hidden email]>
Subject: Re: [Pharo-users] Problem downloading images

On Fri, Apr 10, 2020 at 10:43 PM Vitor Medina Cruz <[hidden email]> wrote:

That's odd, everything is working perfectly fine, except from downloading Pharo. Here is the result of tracert (in portuguese, sorry, but the format is well know, so...)

C:\Users\Vitor>tracert files.pharo.org

Rastreando a rota para files.pharo.org [164.132.235.17]
com no máximo 30 saltos:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 1 ms 1 ms 1 ms 100.64.0.1
3 1 ms 2 ms 2 ms 192.168.22.32
4 2 ms 1 ms 2 ms fttx-177126217.usr.predialnet.com.br [177.12.62.17]
5 2 ms 1 ms 2 ms 5.178.44.8
6 105 ms 279 ms 204 ms et9-3-0.miami15.mia.seabone.net [195.22.199.179]
7 * * 185 ms be100-155.mia-mi1-bb1-a9.fl.us [178.32.135.208]
8 * * 200 ms ash-1-a9.fl.us [142.44.208.189]
9 * 191 ms * be100-1039.nwk-1-a9.nj.us [198.27.73.202]
10 278 ms * 278 ms be100-1295.ldn-1-a9.uk.eu [192.99.146.126]
11 273 ms * 273 ms be103.gra-g1-nc5.fr.eu [91.121.215.178]
12 * * * Esgotado o tempo limite do pedido.
13 * * * Esgotado o tempo limite do pedido.
14 * * * Esgotado o tempo limite do pedido.
15 273 ms * 269 ms cluster023.hosting.ovh.net [164.132.235.17]

Rastreamento concluído.

tracert for pharo.org is fine, the problem is at files.pharo.org. You can see I am at Brazil, so the >200 overseas is normal, the problem seems when reaching cluster023.hosting.ovh.net.

On Fri, Apr 10, 2020 at 9:48 PM tbrunz <[hidden email]> wrote:
Probably your ISP. I was able to download this morning (in Los Angeles), and
just downloaded a new image now, late afternoon. Everything running quick &
smooth...

--
Sent from: http://forum.world.st/Pharo-Smalltalk-Users-f1310670.html

Vitor Medina Cruz

Re: Problem downloading images

Tried everything, nothing changed.

Really odd, I will try to contact my ISP to see if they have some clue.

On Sat, Apr 11, 2020 at 3:17 PM <[hidden email]> wrote:

Hi Vitor,

I had some issue where the some dlls of the Pharo VM can be detected as a threat by a firewall.
You may take a look at this thread: https://lists.pharo.org/pipermail/pharo-dev_lists.pharo.org/2018-May/271768.html

You can try to disable your firewall or your antivirus to see if the problem persists.

For better understanding of you issue could you do a fuel out of the debugger stack?
See https://github.com/pharo-project/pharo-launcher/issues/219#issuecomment-407120038 if you do not know how to do.

Thanks,
Vincent

From: Pharo-users On Behalf Of Vitor Medina Cruz
Sent: Saturday, 11 April 2020 19:49
To: Any question about pharo is welcome <[hidden email]>
Subject: Re: [Pharo-users] Problem downloading images

OK, it downloaded perfectly on my cell phone with the same ISP connected. I did some testing, and the server is fine, now why my windows installation is failing to access this server is beyond me. I will try to figure out, but, anyways, it is not a problem with pharo server.

On Fri, Apr 10, 2020 at 10:43 PM Vitor Medina Cruz <[hidden email]> wrote:
That's odd, everything is working perfectly fine, except from downloading Pharo. Here is the result of tracert (in portuguese, sorry, but the format is well know, so...)

C:\Users\Vitor>tracert files.pharo.org

Rastreando a rota para files.pharo.org [164.132.235.17]
com no máximo 30 saltos:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 1 ms 1 ms 1 ms 100.64.0.1
3 1 ms 2 ms 2 ms 192.168.22.32
4 2 ms 1 ms 2 ms fttx-177126217.usr.predialnet.com.br [177.12.62.17]
5 2 ms 1 ms 2 ms 5.178.44.8
6 105 ms 279 ms 204 ms et9-3-0.miami15.mia.seabone.net [195.22.199.179]
7 * * 185 ms be100-155.mia-mi1-bb1-a9.fl.us [178.32.135.208]
8 * * 200 ms ash-1-a9.fl.us [142.44.208.189]
9 * 191 ms * be100-1039.nwk-1-a9.nj.us [198.27.73.202]
10 278 ms * 278 ms be100-1295.ldn-1-a9.uk.eu [192.99.146.126]
11 273 ms * 273 ms be103.gra-g1-nc5.fr.eu [91.121.215.178]
12 * * * Esgotado o tempo limite do pedido.
13 * * * Esgotado o tempo limite do pedido.
14 * * * Esgotado o tempo limite do pedido.
15 273 ms * 269 ms cluster023.hosting.ovh.net [164.132.235.17]

Rastreamento concluído.

tracert for pharo.org is fine, the problem is at files.pharo.org. You can see I am at Brazil, so the >200 overseas is normal, the problem seems when reaching cluster023.hosting.ovh.net.

On Fri, Apr 10, 2020 at 9:48 PM tbrunz <[hidden email]> wrote:
Probably your ISP. I was able to download this morning (in Los Angeles), and
just downloaded a new image now, late afternoon. Everything running quick &
smooth...

--
Sent from: http://forum.world.st/Pharo-Smalltalk-Users-f1310670.html