problem with live update

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problem with live update

jWarrior
i am trying to do live update. i d'l patches 1, 2, and 3.
but clicking install on anyone of them gets me
'DolphinSureCrypto' (16r485: One of the library files
needed to run this application cannot be found.)

i have 3 dolphinSure*.jpg files in my resource subdirectory,
but that's it. what's going on?

thanks.


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Re: problem with live update

jWarrior
i should have noted that i am doing this with default.img, which
i have backed up.

"Donald MacQueen" <[hidden email]> wrote in message
news:9pdr8l$hs9$[hidden email]...

> i am trying to do live update. i d'l patches 1, 2, and 3.
> but clicking install on anyone of them gets me
> 'DolphinSureCrypto' (16r485: One of the library files
> needed to run this application cannot be found.)
>
> i have 3 dolphinSure*.jpg files in my resource subdirectory,
> but that's it. what's going on?
>
> thanks.
>
>


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Re: problem with live update

Bill Schwab-2
Donald,

> > i am trying to do live update. i d'l patches 1, 2, and 3.
> > but clicking install on anyone of them gets me
> > 'DolphinSureCrypto' (16r485: One of the library files
> > needed to run this application cannot be found.)
> >
> > i have 3 dolphinSure*.jpg files in my resource subdirectory,
> > but that's it. what's going on?

There's a DLL by that name too, which is probably the missing file.  FWIW,
it's in the system directory on the machine I'm using at the moment; but,
that could be my doing because I use non-MSI installers for my apps.  If the
file is on your machine, perhaps theres's a problem with the file locator
that's trying to find it.  The debugger might tell you something.

Have a good one,

Bill

--
Wilhelm K. Schwab, Ph.D.
[hidden email]


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Re: problem with live update

Blair McGlashan
In reply to this post by jWarrior
Donald

You wrote in message news:9pdr8l$hs9$[hidden email]...
> i am trying to do live update. i d'l patches 1, 2, and 3.
> but clicking install on anyone of them gets me
> 'DolphinSureCrypto' (16r485: One of the library files
> needed to run this application cannot be found.)

Its looking for the DolphinSureCrypto DLL because the live update files are
digitally signed so that they cannot be tampered with. If Dolphin is not
properly installed on the machine you are trying to run LiveUpdate on, then
this error might well result. If it has been installed using the MSI then an
attempt to open the DLL should have causes the MSI subsystem to intervene
and try and repair it (I think - maybe that only works for COM objects).
Anyway to fix it locate the DLL and copy it to some location where Dolphin
will find it (e.g. the directory containing Dolphin.exe).

Regards

Blair


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Re: problem with live update

jWarrior
well, i obviously used a non-standard installer,
because reinstalling solved the problem.

thanks to bill and blair

something good will come of this.

"Blair McGlashan" <[hidden email]> wrote in message
news:9peio4$hspnb$[hidden email]...
> Donald
>
> You wrote in message news:9pdr8l$hs9$[hidden email]...
> > i am trying to do live update. i d'l patches 1, 2, and 3.
> > but clicking install on anyone of them gets me
> > 'DolphinSureCrypto' (16r485: One of the library files
> > needed to run this application cannot be found.)
>
> Its looking for the DolphinSureCrypto DLL because the live update files
are
> digitally signed so that they cannot be tampered with. If Dolphin is not
> properly installed on the machine you are trying to run LiveUpdate on,
then
> this error might well result. If it has been installed using the MSI then
an

> attempt to open the DLL should have causes the MSI subsystem to intervene
> and try and repair it (I think - maybe that only works for COM objects).
> Anyway to fix it locate the DLL and copy it to some location where Dolphin
> will find it (e.g. the directory containing Dolphin.exe).
>
> Regards
>
> Blair
>
>