problems with the download site or just busy?

Hi Andy/Blair,

I've been trying to get version 4 and stuff downloaded for the last couple
of hours, but I can't get through. Is that because half the JAVA population
has finally found out that Dolphin is a far better product or is there a
problem at the download server end?

Thanks,

Ted

Ted,

> I've been trying to get version 4 and stuff downloaded for the last couple
> of hours, but I can't get through. Is that because half the JAVA
population
> has finally found out that Dolphin is a far better product or is there a
> problem at the download server end?

The download links seem ok at this end. We have recently changed the links
to use FTP (to solve problems with Netscape not interpreting MSI files as
binary) so maybe this has some bearing on your problem. Can you make sure
you refresh the doanloads page and try again. Let us know if you still have
problems.

Best regards,

Andy Bower
Dolphin Support
http://www.object-arts.com

---
Visit the Dolphin Smalltalk Wiki Web
http://www.object-arts.com/wiki/html/Dolphin/FrontPage.htm
---

Hi Andy,

>
> > I've been trying to get version 4 and stuff downloaded for the last
couple
> > of hours, but I can't get through. Is that because half the JAVA
> population
> > has finally found out that Dolphin is a far better product or is there a
> > problem at the download server end?
>
> The download links seem ok at this end. We have recently changed the links
> to use FTP (to solve problems with Netscape not interpreting MSI files as
> binary) so maybe this has some bearing on your problem. Can you make sure
> you refresh the doanloads page and try again. Let us know if you still
have
> problems.
>

 The progress bar moves slowly to halfway (IE5), the globe continues
turning, but it just times out after a couple of minutes.

The site itself is really snappy between pages, it's just the download area
that I'm having problems, independent of what I'm trying to download (any of
the v4.0's, ec, plugins, ...)

Ted

"Ted Bracht" <[hidden email]> wrote in message
news:8vje3r$4ncbl$[hidden email]...
> Hi Andy,
>
> >
> > > I've been trying to get version 4 and stuff downloaded for the last
> couple
> > > of hours, but I can't get through. Is that because half the JAVA
> > population
> > > has finally found out that Dolphin is a far better product or is there
a
> > > problem at the download server end?
> >
> > The download links seem ok at this end. We have recently changed the
links
> > to use FTP (to solve problems with Netscape not interpreting MSI files
as
> > binary) so maybe this has some bearing on your problem. Can you make
sure
> > you refresh the doanloads page and try again. Let us know if you still
> have
> > problems.
> >
>
>  The progress bar moves slowly to halfway (IE5), the globe continues
> turning, but it just times out after a couple of minutes.
>
> The site itself is really snappy between pages, it's just the download
area
> that I'm having problems, independent of what I'm trying to download (any
of
> the v4.0's, ec, plugins, ...)
>
> Ted
>
>

Note that I don't have problems downloading version 2.1 or even botkit...
but I want version 4 ....

Andy,

 Could it be that you didn't allow public access to the ftp?

I tried ftp directly to the download directory, but I needed a
username/password.

Ted

Ted,

>  Could it be that you didn't allow public access to the ftp?
>
> I tried ftp directly to the download directory, but I needed a
> username/password.

No, it can't be that because you wouldn't have got as far as you did with
your previous download attempts (and we would surely have had similar
complaints from the other purchasers). I think the directory can't be read
by anonymous access but going straight to the files should be ok.

Please try the following link to pull the files from our forthcoming UK
mirror. Of course you can replace the filename at the end with any of the
files you require. You might have to look at the original downloads page to
discover the filenames.

http://www.object.arts.dial.pipex.com/Lib/Downloads/4.0/DolphinSmalltalkProf
essional.msi

Best regards,

Andy Bower
Dolphin Support
http://www.object-arts.com

---
Visit the Dolphin Smalltalk Wiki Web
http://www.object-arts.com/wiki/html/Dolphin/FrontPage.htm
---

>
> Please try the following link to pull the files from our forthcoming UK
> mirror. Of course you can replace the filename at the end with any of the
> files you require. You might have to look at the original downloads page
to
> discover the filenames.
>
>
http://www.object.arts.dial.pipex.com/Lib/Downloads/4.0/DolphinSmalltalkProf
> essional.msi
>

Thanks Andy, that did the trick

Ted