Hi all,
One of our potential clients has asked about business continuity regarding our use of the Pharo platform. In other words, they want to know which companies can take over development/maintenance of their Pharo application, in the unlikely event that we end our services.
Besides the Pharo Consortium members, is there perhaps a shortlist of professional Pharo software service businesses in the Netherlands and/or Europe?
Do you know businesses providing professional Pharo services in the Netherlands?
Kind regards,
Jonathan van Alteren
Object Guild (https://objectguild.com)
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Hi, We have had some experience with this kind of question, although we are using Pharo to develop, but GemStone in production. We provide our systems on a SaaS model to all our customers. We have set up Escrow agreements with some of our clients, which involves a third party company. At the very first level, this company acts as a "safekeeper" and verifier of the escrow event. This means that the escrow agent can start up your application and keep it running, until your customer have found a solution. Should the customer need more than thant, the escrow agent can provide the ability to maintain the application, until the customer have a solution. This solution could be that the customer acquires the IP (intellectual property) and proceeds to develop in-house or finds an alternative provider of the service. Setting up an agreement like this or at least giving your potential customer the comfort that there is option of an escrow agreement, does a lot for risk aversity, in our experience. The better option is to find an escrow agent that can work on your application, but at the very basic level it requires that the agent can at least "run" the application (eg ensure that it is up, ensure backups are made, etc). If you need more info, please let me know,Â
On Wed, May 22, 2019 at 11:18 AM Jonathan van Alteren <[hidden email]> wrote:
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In reply to this post by jvalteren@objectguild.com
There is the Pharo consultants listing in addition to the Consortium members: Some overlap with the consortium, and most are single consultants, not companies. (We need to develop that list further…)
In the consortium list and not Netherland, but close: Marcus
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