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Location-Aware Networks, Context and Business-Intelligence

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Chris Muller-4

Location-Aware Networks, Context and Business-Intelligence

If anyone is interested in a story about Squeak being used in real
business today, the slides for my STIC 2012 talk are available on
STIC's website.

http://www.stic.st/conferences/stic12/stic12-abstracts/location-aware-networks-context-and-business-intelligence/

It's an experience report about an upgrade to 4Dst's "Awareness
Engine" product, a Squeak-based telephone switching system which they
market. In 2011, a GIS module plug-in was integrated into the
application to provide regional call routing capability to this
production system which has been running continuously since 2009.

What's not mentioned in the talk is that we simultaneously upgraded
the underlying Smalltalk platform from Squeak 3.9 to 4.2 (a
significant improvement). Squeak's practical attitude about
backward-compatibility proved to be very business-friendly -- the
upgrade was completed rapidly and implemented into production without
issues.

David T. Lewis

Re: Location-Aware Networks, Context and Business-Intelligence

On Thu, Apr 26, 2012 at 11:56:46AM -0500, Chris Muller wrote:

> If anyone is interested in a story about Squeak being used in real
> business today, the slides for my STIC 2012 talk are available on
> STIC's website.
>
> http://www.stic.st/conferences/stic12/stic12-abstracts/location-aware-networks-context-and-business-intelligence/
>
> It's an experience report about an upgrade to 4Dst's "Awareness
> Engine" product, a Squeak-based telephone switching system which they
> market. In 2011, a GIS module plug-in was integrated into the
> application to provide regional call routing capability to this
> production system which has been running continuously since 2009.
>
> What's not mentioned in the talk is that we simultaneously upgraded
> the underlying Smalltalk platform from Squeak 3.9 to 4.2 (a
> significant improvement). Squeak's practical attitude about
> backward-compatibility proved to be very business-friendly -- the
> upgrade was completed rapidly and implemented into production without
> issues.

Thanks for sharing this Chris. Zero service interruptions since August 2009
is very good performance, and is hard to achieve with any new software
system.

Dave

garduino

Re: Location-Aware Networks, Context and Business-Intelligence

Yes, I agree with David, not a lot of new systems can claim such availability.

Thanks by share the history Chris, we (in Smalltalk world) need lot of such sort of experiences!

Germán.

2012/4/26 David T. Lewis <[hidden email]>

On Thu, Apr 26, 2012 at 11:56:46AM -0500, Chris Muller wrote:
> If anyone is interested in a story about Squeak being used in real
> business today, the slides for my STIC 2012 talk are available on
> STIC's website.
>
> http://www.stic.st/conferences/stic12/stic12-abstracts/location-aware-networks-context-and-business-intelligence/
>
> It's an experience report about an upgrade to 4Dst's "Awareness
> Engine" product, a Squeak-based telephone switching system which they
> market. In 2011, a GIS module plug-in was integrated into the
> application to provide regional call routing capability to this
> production system which has been running continuously since 2009.
>
> What's not mentioned in the talk is that we simultaneously upgraded
> the underlying Smalltalk platform from Squeak 3.9 to 4.2 (a
> significant improvement). Squeak's practical attitude about
> backward-compatibility proved to be very business-friendly -- the
> upgrade was completed rapidly and implemented into production without
> issues.

Thanks for sharing this Chris. Zero service interruptions since August 2009
is very good performance, and is hard to achieve with any new software
system.

Dave

Frank Shearar-3

Re: Location-Aware Networks, Context and Business-Intelligence

In reply to this post by Chris Muller-4

On 26 April 2012 17:56, Chris Muller <[hidden email]> wrote:

Thank you very much for the slideshow, Chris.

I knew 4Dst was one of the very few Smalltalk-using companies in South
Africa (I know of only one other - FinWorks - and a handful of others,
scattered from Rand Merchant Bank), but I had no idea they/you were
doing such sophisticated stuff. Nice!

frank