|
|
John M McIntosh wrote:
> Well people won't give you even an email address. This unfortunate
> breaks part of the problem question answer cycle. Although we might
> push all the stacks for all the processes and most of the data values,
> that sometimes only shows: Gee how did they do that, but then you have
> no way to ask what they were doing... Suggestions on how to entice
> that information out of a user is welcome.
You might have better luck putting the user in control of the
communication cycle: "We've generated this random number for you,
you might want to contact us to hear what we did about fixing
your problem."
Stephan Eggermont
|
Locked
